Last Updated: January 2025

By using Buky services, you agree to the following terms and conditions. Please read them carefully.

1. Eligibility

• You must be at least 18 years old to use our services.
• You agree to provide accurate and complete information during registration.

2. Services Provided

• Ride-hailing, payment processing, driver-passenger matching.
• Use of mobile app, website, and related services.

3. User Obligations

• Account: You are responsible for maintaining account security and confidentiality.
• Compliance: You agree to comply with local laws, regulations, and traffic rules.
• Prohibited Use: No unlawful, abusive, or disruptive behavior while using the services.

4. Payment

• You agree to pay all applicable fares, fees, and taxes.
• Payments are processed via secure methods; charges are displayed before confirmation.
• Cancellation: Cancellation fees apply as per policy.

5. User-Driver Relationship

• Drivers are independent contractors, not employees of Buky.
• Buky is not responsible for driver behavior or actions.

6. Limitation of Liability

• Buky is not liable for any direct, indirect, or consequential damages from using our services.
• We are not responsible for service interruptions, delays, or third-party actions.

7. Privacy

• We collect and use personal, location, and payment data as outlined in our Privacy Policy.
• By using our services, you consent to the collection and processing of data.

8. Termination

• We reserve the right to suspend or terminate accounts for violations of these terms.
• You can terminate your account by contacting customer support.

9. Amendments

• We may update these terms at any time. Changes will be effective upon posting.
• It is your responsibility to review these terms periodically.

10. Governing Law

• These terms are governed by the laws of respective Jurisdiction.
• Any disputes will be resolved in respective Jurisdiction courts.

11. Contact

For questions, contact us at:

• Email: ramchand.diamonds@gmail.com
• Phone: 8903560034

12. Liability Disclaimer

Buky Taxi Booking App acts as a platform connecting customers with independent drivers. We are not responsible or legally liable for any misbehavior, criminal activity, or misconduct by drivers and any loss or theft of valubles mobile phones Etc. Customers are encouraged to report any issues to our support team immediately. We take such matters seriously and will assist in addressing concerns within our capacity.

By using our services, you agree to these terms and conditions.

13. Refund policy

.We strive to provide the best service. Refunds are issued under the following conditions:

1. Eligibility

• Refunds are not considered for canceled rides, overcharges, or service issues.

2. Cancellation

• Cancellation fees apply if rides are canceled after booking.

3. Service Issues

• Refunds will not  be issued for ride delays, route errors, or incorrect fares.

4. Refund Process

• Request refunds via the app or customer support within 7 days of the issue.

5. Non-Refundable

• No refunds for completed rides, promotional offers, or non-service related issues.

6. Payment Method

• No Refunds will be processed to the original payment method.

7. Changes

• Refund policy may change. Check for updates regularly.

8.

. Legal Disclaimer

All litigations, disputes, or legal proceedings arising from the use of Buky services shall be exclusively settled within the jurisdiction of the registered head office location. By using our services, you agree to submit to the exclusive jurisdiction and venue of the courts located at the place of the registered head office for any legal matters related to the service.